Should I cancel my AI tools?
Cancel the ones you cannot point to a workflow they support. Keep the ones that have a named workflow, a named owner, and a way to measure payback. Cancel the rest within 30 days.
How do I pick which workflow to prove first?
Pick a workflow your team already repeats every week, where the constraint is the human time per repetition and the output is visible to you. Common candidates: lead response, quote follow-up, proposal drafting, support reply triage, meeting transcript to task list, invoice follow-up.
What does 'prove a workflow' actually mean?
Pick one workflow. Record the current baseline (time, cost, output quality). Map the AI-assisted version. Install one human approval point. Run for 14 days. Compare. Decide keep, kill, or scale.
Why not buy another AI tool or implementation project?
Another tool or implementation project can help after the workflow is clear. The work needed first is structural: pick the workflow, install the approval point, run the proof. Use business coaching when you need the owner-level decision before implementation.