Part of Business Consultant

Business coaching before a consulting project.

Do not buy the project before the next business move is clear.

Business coaching can help an owner work through a choice before commissioning a larger project. A consultant can also investigate the problem through a bounded assessment. Choose the initial work by the question, required expertise and responsibility; neither service is a mandatory first purchase.

The owner of an owner-led business knows something has to change. A consultant can help, but the proposal depends on how the problem is named. If the problem is named too early, the project can be neat and still miss the cause.

  • what the owner sees
  • what may be wrong
  • what to check first
  • what not to fix yet
Find the next business move

Symptoms

What this usually looks like.

  • Several possible projects sound reasonable.
  • Different specialists recommend different fixes.
  • The owner cannot tell which scope is first.
  • The business has already paid for work that did not solve the repeat problem.

Do not treat the first symptom as the answer. The point is to find the cause before another fix gets bought.

Likely causes

Where the problem may really live.

The business is buying execution before the problem is named.

Check this first.

The scope is shaped by the vendor lane.

Check this first.

The owner is trying to choose help before naming the problem.

Check this first.

The issue crosses more than one function.

Check this first.

What to check first

What to inspect before spending more.

  • Ask what problem the project is meant to solve.
  • Ask what must be true before the project can work.
  • Check whether the problem crosses functions.
  • Check whether the first move is known or only assumed.

Next business move

  • Choose the next business move before the project.
  • Define the first move and the owner of that fix.
  • Use a consulting assessment to investigate an uncertain cause, or implementation work when the scope is ready.

Wrong commitment avoided

What not to buy too early.

Do not buy a consulting project just because the proposal is concrete. A clear scope is only useful when it is pointed at the right problem.

  • Do not sign the larger project yet.
  • Ask the specialist how they will investigate the problem before agreeing a larger implementation scope.
  • Do not treat a polished proposal as proof that the problem is named.
  • Do not widen scope to compensate for uncertainty.

When outside help makes sense

Outside help makes sense when the proposed work addresses a real question the business needs to resolve. Consider Business Owner Coaching for owner decision work. Consider a consulting assessment when the business needs investigation or specialist analysis.

Common questions

Answers for owners.

What is the difference between business coaching and a consulting project?

Business coaching supports the owner's decision work. Consulting can investigate a problem, recommend a change or carry out a defined assignment. The proposed scope matters more than the title.

When might business coaching be useful before a project?

It can be useful when the owner wants help working through a choice. It is optional: a suitable consultant can also help define the problem through a bounded assessment.

Does this mean consulting projects are bad?

No. A consulting project can be an assessment or implementation. The risk is committing to a large implementation scope without checking its purpose and assumptions.

When should I use Business Owner Coaching?

Use Business Owner Coaching when the problem is expensive, unclear, and likely to cross more than one part of the business.

Source: CMC-Canada's description of management consulting includes identifying and analyzing business problems. Agree whether the engagement covers assessment, advice or implementation.

Related pages

Next step

Work through the question before committing to a larger project.

Business Owner Coaching is for owners who need the problem named plainly before another month goes to the wrong commitment.